In their most recent issue, the IIE magazine is highlighting my paper on emergency response.
You may find the complete article here on this link. The article reads as: In “A Multi-Period Dynamic Location Planning Model for Emergency Response,” doctoral student Jianing (Jenny) Zhi and Professors Burcu B. Keskin and Sharif H. Melouk of the University of Alabama aim to minimize the total operational cost of an EMS organization while maintaining acceptable response times. The researchers collaborated with Chris Byrd, Operations Supervisor at NorthStar Paramedic Services of Tuscaloosa/Birmingham region, while designing a new, four-tier, and dynamically changing response network. The new network considers EMS supply centers, hospitals, potential responder locations, and predicted incident locations. This work was motivated by the lack of cost perspective in existing EMS research. EMS providers typically use a limited number of ambulances to respond to incoming calls. They dispatch a set of ambulances to the incident scene depending on incident severity. Uncertain arrival times of emergency calls impact the ability of ambulances to cover the service area, especially with respect to service restrictions imposed. A major concern for EMS providers relates to the failure of responding to incidents within a defined service time requirement, which leads to excessive penalty costs for the providers and leaves the public vulnerable. Of course, sustained low service performance by an EMS provider may result in the loss of a responder service contract.
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